Warranty Policy
Need help with a VERYRECOVERY product? Purchases made through veryrecovery.com come with a 24-Month Limited Warranty, starting on the delivery date. The overview below explains the support available and how to get in touch.
| Warranty at a Glance | Key Information |
| Warranty Period | 24 months from carrier-confirmed delivery date |
| Coverage | Manufacturing defects in materials or workmanship under normal use |
| Resolution | Free replacement (same or comparable model); refund if replacement unavailable |
| Shipping (defect claims) | Covered by VERYRECOVERY |
| Claim Turnaround | Replacement shipped within 3–5 business days after inspection |
| Support | support@veryrecovery.com · Mon–Fri, reply within 24 hrs |
1. Coverage for Your Product
This warranty applies to defects in materials or workmanship that arise under normal, intended use during the 24-month warranty period.
2. Items Outside Warranty Coverage
| Exclusion | Examples |
| Accidental damage | Drops, impacts, liquid spills |
| Misuse or abuse | Use outside intended purpose or operating conditions |
| Normal wear & tear | Cosmetic scratches, dents, fading over time |
| Unauthorized modifications | Repairs or alterations by non-authorized parties |
| Third-party purchases | Products not purchased directly from veryrecovery.com |
3. Starting a Warranty Request
- Contact us at support@veryrecovery.com with your Order ID and a photo or short video clearly showing the defect.
- Await RMA approval — once verified, we will issue a Return Merchandise Authorization (RMA) number and provide the designated return address.
- Pack & ship — securely pack the item with all original accessories and write the RMA number clearly on the outer box. VERYRECOVERY covers return shipping for confirmed manufacturing defects.
- Replacement dispatch — after receiving and inspecting the item, your replacement will be shipped within 3–5 business days.
⚠️ Important: Do not ship to the address on your original package. The correct return address will be provided with your RMA approval.
4. Limitation of Liability
To the maximum extent permitted by applicable law, VERYRECOVERY shall not be liable for any indirect, incidental, or consequential damages (including loss of data or profits). Our total liability under this warranty is limited to the replacement or original purchase price of the defective product.
5. Get in Touch
For help with your VERYRECOVERY warranty, reach us at support@veryrecovery.com. We reply within 24 hours, Monday through Friday.